Refund Policy
American Bikini Co. is pleased to offer refunds on all products purchased online, within 30 days of purchase. Refunds can be granted either by mail or at one of our store locations and exchanges can be granted in-store only. A gift/money card cannot be refunded nor replaced if lost or stolen.
Merchandise must be unworn, unwashed, in its original condition and packaging, and with the price tags still attached. Returns will be accepted on swimsuits only if the hygienic protection is still attached. Refunds will be made by the same method of payment used for the original purchase.
We strongly recommend you do not remove your underwear when trying on swimsuits until you are sure that the fit and style are to your liking.
Sales are final for the following:
- Merchandise from the LAST CHANCE promotion
Promotion: Please note that the return of items purchased during a promotion may cause the promotional terms to no longer be met. In this case, the value of the returned item and any items included in the promotion will be recalculated to match the new terms of sale.
Mail return procedure: Please note that we only offer refunds for returns by mail. For alternate items, return your original purchase and place a new order on our website for a new item.
Return to the below location by the courier of your choice:
American Bikini Co
c/o Internet Returns 1241 Johnson Ave #119 San Luis Obispo, CA 93401
All shipped orders will have a return label included in the parcel. Should you choose to return merchandise and use the return label, the amount of $15.00 + taxes will be deducted from your refund.
Please note: Shipping and handling fees will not be refunded unless the goods are defective or American Bikini Co. is at fault. In this case, the goods must be returned only by mail.
Exchange and Return Policy for in-store purchases
For hygienic reasons we will not refund or exchange one-piece swimsuits and swimsuit bottoms. Any item eligible for a return must be unworn, unwashed and in its original condition, with the price tags still attached. A money card cannot be replaced or refunded if lost or stolen.
Merchandise purchased in one of our boutiques can only be returned or exchanged in store. The returned amount will be reimbursed on the original method of payment.
The return of items purchased during a promotion may cause the promotional terms to no longer be met. In this case, the value of the returned item and any items included in the promotion will be recalculated to match the new terms of sale.
With the original receipt: within 30 days of purchase, reimbursement or exchange on regular price merchandise. Refunds will be made using the original method of payment. If the original payment is not provided, a money card will be issued.
Without the original receipt: within 30 days of purchase, exchange for an item of equal value to the last ticketed sale price. No receipt will be issued.
With a gift receipt: within 30 days of purchase, exchange or money card of equal value to the original purchase price of the returned item.
Merchandise on sale: within 14 days of purchase, exchange or money card of equal value to the original purchase price.
Sales are final for the following:
- Merchandise from the LAST CHANCE promotion
Special Orders: can be shipped to the address of your choice or be picked up in-store once available, within 7 days. Special orders can only be returned in-store within 45 days from the date of purchase. This service is only offered in select stores.
Still have questions?
Contact our customer service by email at [email protected]
Gift with Purchase offers
- Should the customer return their purchase and it no longer meets the requirements of the gift with purchase, the customer needs to return the unused gift with purchased in its original package.
- If the customer would like to keep the gift with purchase and the purchase no longer meets the requirements, the dollar value of the gift with purchase will be deducted from the return or charged directly to the customer.
- If the customer returns merchandise but has used the gift with purchase and the purchase no longer meets the requirements, we will offer the return amount on a American Bikini Co. gift card.